RETURN POLICY

All purchased products have a 7-day inspection period, which begins on the date of delivery. An item may only be returned during this period in original condition and in original packaging. We work hard to make sure our photos show our product at its best and worst, so what you see is what you get.

Please email us for return authorization before returning any product. We want our customers to be happy and want to know the reason for any return.

All refunds are made via the same method as payment received. Shipping, insurance and credit card processing costs are non-refundable. There is no restocking fee. We cannot offer replacements.

More Questions? Please contact us.

 

PAYMENTS, PRIVACY and SECURITY

All payment and credit card information is handled on a secure page by PayPal. We have no access to your credit card or financial information.

We accept Visa, MasterCard, Discover and American Express through PayPal. All information is protected with SSL (Secure Socket Layering) technology, which allows two parties to communicate with each other via the Internet in a secure environment. It also allows for all information sent to be encrypted, ensuring that information cannot be intercepted or stolen while in transit.

Carefree Chrysocolla respects personal information on its website. Your email address may be used temporarily to generate an email or order.

We will never sell your email address, browsing patterns, or any other information.

More Questions? Please contact us.

 

GUARANTEE

All products are guaranteed by Carefree Chrysocolla. We ensure that you always get what you pay for. We inspect and measure each item and try very hard to be accurate and will state any known imperfections. We do not use a certified weight scale.

We guarantee that every item we sell is from the United States, mainly from Arizona, and was created by the Earth. We practice ‘What you See is What You Get' photography and can provide more photos of an item if requested via email to us. We guarantee that what you see is what you will receive.

More Questions? Please contact us.